You need to block the card immediately. To do this, you need to write or call the contact center by phone: 7711, 3422 4 18 88 and provide the number of the lost card or your data. If you do not remember the card number, it is enough to provide the surname, date of birth, mobile phone number (the data that you provided when purchasing the card).
When transferring bonuses from a lost card to a new lost card, it is blocked.